![]() Uplink is a customizable link that you can share with someone who you want to receive large files from. Running into issues like these, when you’re simply just trying to share files is the reason why the Hightail Uplink has become one of my favorite features. Or perhaps they are bumping against the inability to compress the file enough to get it through email. Across the team, the ability to explain and advise.Do you ever run into hurdles when you need to receive large files from someone you’re collaborating with? Maybe they don’t have a file-sharing solution that they use. Assured by the staffing levels to respond to unplanned events during procedures and recovery. Definitely would recommend it.įull confidence in the skills, equipment and expertise of the whole team. Simon was great with us, and Henry kept us informed and gave clear explanations. ![]() Nothing too much trouble, and the team all look happy in their jobs. I can’t thank them enough for their help on what has been a rough road for Riley and us.Įxcellent doggy care. They treat my dog, Riley, with respect and kindness and me the same. Nothing is too much trouble, and no question is considered stupid or a waste of time. Thank you.Īll the staff go out of their way to be helpful. I cannot say how amazing Kentdale is your exceptional service and kindness. Follow-up physio with Genie and now Emma were excellent. Great communication between myself and the staff was kept updated, and they took great care of my dog! The operation went perfectly, and the scar has healed nicely, considering its place! Gave simple and easy-to-follow after-care steps!įelt my dog was safe with you, and treatment would be done with his best interests coming first. Can't speak highly enough - and this is a consistent standard. The immediate welcome from the reception staff to Kirstie, amazing Joe and even the reassuring and friendly night nursing staff all let us know our precious boy was in very safe hands. Immediately we were in smiley, reassuring, safe arms again, and our crisis rapidly disappeared. If I could give a higher score, I would! This being our second referral, it has felt like coming home, and to feel that when we arrive with major trauma to our dog is wonderful. There’s never a problem speaking to our lovely receptionists at Kentdale Vets to book an appointment my little girl would not be with us now without Jan, her surgeon and the brilliant nurses that looked after her. If you have any queries regarding insurance matters, please contact our team on This email address is being protected from spambots. It is often helpful for the policyholder to have contacted their insurance company to give permission for us to discuss the terms of their policy. Please let our team know as soon as possible if you wish for Kentdale to claim directly from your insurance company, this will help to minimise any possible delaysĪn administration charge will be made for direct claims that are not normally claimable. It can take several days for the insurer to reach a decision which can sometimes mean treatment may be postponed. This involves sending full case notes and expected costings for the underwriters to assess. Pre-authorisation means that the insurance company consider the details of the claim before the costs of treatment are incurred. We are happy to claim directly from insurance companies in the majority of cases, subject to pre-authorisation of the claim being received. ![]() ![]() Large files may be saved in a zip file and uploaded to our Hightail account. Please ensure the images are in DICOM format rather than JPEG as this can reduce the diagnostic value and be more difficult to manipulate. Please send any radiographs /scan images via email or hightail prior to the consultation. To submit radiographic report please complete our online request form. Whilst we are happy to assess any image, please bear in mind that in some cases photographing film x rays can reduce the diagnostic value of the images. Usually a print-out of the clinical history with the name of the vet in charge of the case is fine and or completed the x-ray submission form. It also helps if a clinical history including the age, breed and duration of clinical signs can be included. We greatly appreciate any submitted radiographs being labelled with the owner’s surname and animals name. There is no charge for verbal radiographic reports, however if a written report is required then a charge will be made to the referring practice. In many cases it is helpful for our team to assess radiographs.
0 Comments
Leave a Reply. |